Servicenow catalog client script get variable value. The client script is onload type client script.

Servicenow catalog client script get variable value Select Box Variable / Choice Field; Reference Variable / Reference Field; Lookup Select My requirement is whenever user selects the Catalog Items as " Created new user", then no other selection with this be allowed and user should get an alert saying, " With catalog Item Created new user no other selection can be done" And the Catalog Item slush bucket should either get cleared or get set with value " Created new user". However, the fields are not showing when the selection is made I can't figure out when I might have made a mistake please assist debugging my catalog client scripts. This is setting the company. setValue("VARIABLE_C", existingValue + "\n\n" + newVal); I have created a List collector Variable in Service Catalogue and created their 3 choices ( A , B , C) and get it referenced through question_choice table. But I got stuck on writing catalog client script. (script is shown below). Hi Shreya, It depends on the requirement. how to get value of a variable from sc task in a client script if that variable is not being displayed on the task form but present in sc_task table. However the variable is coming back as a sys_id, and I want it to come back as a display value. Mark as New; Bookmark; I'm also wanting to do this with the select boxes I have on the form if the values is not 'standard_choice'. var fieldArr = ['Field_A', 'Field_B', 'Field_C', 'Field_D', 'Field_E', 'Field_F']; //add comma separated field names which Documentation Find detailed info about ServiceNow products, apps, features, and releases. The association between catalog item and variable set is stored in io_set_item. In addition, my second part of the script doesn't look at the right section of my script include. Regards, Bhavani Shankar Here's an example of a catalog client script in ServiceNow that demonstrates how to display/hide fields, add options to choice fields, and set default values for fields in a specific catalog item. Is there a way to get the name of the record producer (or other values, i. This method should accept the sys_id of the assignment group as input and should return the display value/name of group based on sys_id This is applicable for client side scripting (both Catalog and table level) Make them readonly, mandatory or clear all variable/field values when the respective field changes. Should I I've been able to do all of this so far by hard coding: g_form. In my catalog item, thes Documentation Find detailed info about ServiceNow products, apps, features, and releases. Ex: Assume you have new value in variable newVal. khasim. addOption('Job_code',rec. multiquestion1 is a variable of MRVS. These scripts can set field values, toggle visibility, enforce mandatory ServiceNow Learn more about ServiceNow products and solutions. getUserID();" when the form loads; however, the user can change it when requesting an item for someone else. . If you want to append the value, use something like: parent. u_buildings. Scenario- need to show computer model in model variable. Eg -for one company need to show 2 choices Wh Documentation Find detailed info about ServiceNow products, apps, features, and releases. get value() but it's not working may be because it is not being displayed on the 1) Create Catalog Client Script on the reference variable of type onChange/onSubmit etc. 2) You have to write a script include and pass the oldValue sys_id there to get name. 3. Can I know what is the structure of your MRVS, and give me a brief sense of how / on which variable(s) you want the values selected from list collector to be mapped. I would like to set another variable - department - as read only w Hi , I havea question here, there is a variable checkbox on catalog item, if box is checked, 'enter wbs code' variable field will be filled with word ' Pending'. getValue('yourvariablename') Please do mark this answer helpful/correct if it answered your question. getGlideUIElement('workation_start_date'); var dateValue = dateField. In your case, it would be a Catalog Client Script. Hi All, I created a catalog client script for a record producer. Note: The solution requires this Isolate Script field as false considering the window object in script being used How can I check the value on multiple variables on my catalog client script? My current script is only looking at newValue because on the client script form, there is only one option to choose from for variables. I have tried using . variables. The above will get the value of both form fields and variables. we are trying to set that value "No" using on load client script. Maybe, some tweak : you "hardcode" the Sys_id of the variable name. Thank you for your help. Your script include needs to return a value to the calling client script. The Select Box fields are: 1. If I select more than 1 input value, it should automatically add row to MRVS and insert the values into it. I presume that while loading the form the value of u_service_level filed is blank that is why the condition never satisfies. I am trying to access variable set variable value form client script, it is working fine in ITIL view but, it's not working in service portal. @chunn Since both the variable set A and B will be applied on the same record producer/catalog item, you will be able to access the values of variables present in either of the variable sets in the onChange client script. I have a catalog item with a variable set that includes 'business unit' as a reference from the OOB 'business_unit' table, 'business group' and 'business function' both of which are lookup select boxes to a custom table with reference qualifiers dependent on business unit. I created a script on the Client side, that connect with the server using Ajax: var ga = new GlideAjax('checkAttachments'); v I understand. Change the type of client script to on change and select u_service_level in the filed name and check. Thanks for So I have used some other posts to achieve most of what I need to do, but have run into an issue that I need further assistance with please. But my scenario is, I have a Yes/No field, selecting the value as 'Yes' should get me the display value of the Requested User (reference field to sys_user table). Here is the client script. To populate the selected approvers from the multi-row variable set into the corresponding fields on the catalog form, you can use a client script that runs on the onLoad event of I have a requirement of adding data to multi row variable set dynamically based on the input value in catalog item. Hello @xhensilahad ,. How to get the returned value to client script in Developer forum 8 hours ago; To copy multiple variable values into one variable, you can use a Catalog Client Script or a Business Rule to concatenate the values of the source variables and assign them to the target variable. Hi All, How to get beneficiary's(user filed in variable set) location in a catalog item field variable set fields value in catalog item Inappropriate Content ‎12-18-2023 05:07 AM. cpu_speed ' ) ; But there does not seem to be any direct way of doing this cleanly For testing, you can change this to an onChange client script, just to test and see and you'll most likely see that it works, it'll set the values on catalog form, submit, and see it populated on the RITM variable, etc. yourvariablename catalog client script : g_form. I'm trying to write an OnLoad Client Script for a catalog item. I am using an OnChange Type against a variable. variables By passing parameters in through the catalog item URL you can use an ‘onLoad’ catalog client script (set against the item or a variable set) to pull those parameters out and populate them into your catalog item variables like You should be able to get the values of variables using the Table API. Thanks for your help. Hi All, How to get beneficiary's(user filed in variable set) location in a catalog item field? OnChange client script . getValue(String variableName) Returns the value of the specified field on the catalog item form when used in a client script on multi-row variable sets (MRVS). So, this little effort is based on my learning to demonstrate that how to get display value of different fields/variables given below. Can someone. @dev_K getDisplayBox doesn't work in case of Service Portal. prototype = Obje I am new to using the request item table. Returns the value of the specified field on the catalog item form when used in a client script on multi-row variable sets (MRVS). Request Type 2. function onChange(control, oldValue, newValue, isLoading) { if For these variables, configure them as follows: Hidden = true. I need assistance with a catalog client script . setMandatory() APIs are not supported in catalog client scripts. Please let me know the solution. var_name notation with the g_form API is not supported in Service Portal. What should be in the var userBuildings= ? I am creating a Catalog Item with two dates. What is the simplest way of achieving this? I was thinking of using OnChange client script. If the first date is changed, I want to add 7 days to the new date and popula Hi Does anyone know how to access variable fields in Request Item / Catalog Task on Service Operations workspace when checking using a UI Action > Workspace client script The traditional way of accessing variables doesnt seem to work in workspace. ; Learning Build your skills with instructor-led and online training. addInfoMessage(mvrsvalues) is it not possible to get mvrs json in catalog client script ? I'm just trying to log the json string and it doesnt work, trying in onchange of a variable of MVRS using catalog client script for a catalog Note that this will replace the value with each row. They do not display as per requirement but I can't show them on selections, please check the attached images of the catalog ui policies. getValue('field name'); in onChange client script regardless of the fact to Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field . value, rec. For example, you can use the following script in Solved: I want to get the value of a variable in a variable set in a catalog client script. This script include is a valuable tool for any ServiceNow Not able to Set the value in the Variable via Catalog Client Script in Developer forum 50m ago Translation Problem (sys_ui_message) in Developer forum 3 hours ago Autopopulate email,location,manager of caller onchange client script in Developer forum 7 hours ago Hello. Hello, Yes, you can use something like catalog lookup definition or in later versions of the platform, you can use "auto populate" feature within the variable setting:. Company is not part of the variable set. You can access the variable values using g_form. Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, When working with conditional visible variables, these will mostly become visible through Catalog Client Scripts or Catalog UI Policies. Script is onChange reacting to a choice variable that is Review Status. The Script Include will query the cmdb_ci table for the sys_id passed in from the client, returning the value of the owned_by for the client script to populate in the reference variable. I am using this on an order guide for new employee hires - it cascades variables to other catalog forms. I have a catalog item with 1 custom variable Documentation Find detailed info about ServiceNow products, apps, features, Service Portal Widget - grabbing variable value on change in Client Script and passing to Server Scr Regards Ankur 0 Helpfuls Reply. I have a script include and a catalog client script that work together to hide variable values from everyone who is not a member of a specific group - that works fine as long as the variables are set to be hidden on the RITM and sc_task. All this works fine. ; Partner Grow your business with promotions, news, and marketing tools for partners. You can also have catalog definition lookup where you dont need client script at all. i tried g_form. The alert is working as expected when value_1 is true but I need to fetch value_2 to make the script working properly. I need to retrieve value of the "Test number" variable and compare it with some values in my code and show the message to the user. question1 is a variable of the Catalog item. Hi there, A short article to share knowledge gained about accessing values within Multi-Row Variable Sets, outside the actual Multi-Row Variable Set + Client Side!I noticed multiple Community articles with questions about accessing the values outside the Multi-Row Variable Set, though no Catalog Client Scripts are JavaScript-based scripts that run on the client side (in the user’s browser) during interactions with a ServiceNow Catalog Item or Record Producer. getValue('workation_start_date'); // Create a JavaScript Date object from the date string var jsDate = new Date(date Since you need this value, an easy way to accomplish this is to make sure it's included on the Catalog Task, then hide it if you don't want it seen/messed with. getValue() method in a UI script to get the value of a field on a form. I assume that a UI Policy or a client script should solve this issue, however, it seems that accessing variables from another var I have set the fields' Hidden attribute to true to hide and written a script to shown them (setVisible to true) when the selection made. The first date has a default value of "javascript:gs. Catalogue Client Script on select box variables in ITSM forum 9 hours ago; Autopopulate SR details in catalog in ITSM forum yesterday; How to append the label name in red color for Multiple choice type variable on catalog form in ITSM forum yesterday; getSCAttachmentCount(); function is not working for ESC in ITSM forum Monday Catalog Variables are stored in a table item_option_new. I have added a few variables to the request item form but I want to show/hide them based on a field value in the request item table. I have a variable (multiple-choice type) is called mac_or_pc. hear my requirement is, once i selected the username . setValue ('variable_name'), true; g_form. getValue('date'); // Convert input date string to a Date object var inputDateObj = new Date(inputDate); // Compare This can be achieved through catalog client scripts. I am using a Catalog Item to display different System Access variables in check box variables. ServiceNow Community servicenow community Thank @Runjay Patel, I have used a catalog ui policy to hide these variables as per your suggestions. addParam("sysparm_name","Sites"); token. var clr = g_form. getValue('employees_name'); // onchnage emp value below script will get run make sure empployee name is refernce field and refer It seems to be working fine if the the OnChange catalog client script is running on change of the variable value of the concerned reference field. Using an onChange Catal The only trouble is I can't get the script to pull the value of the "Office" field. Now the requirement is that when I select the B choice then I should not get the option to select C option and vice versa. They allow developers to manipulate form fields dynamically without requiring a page reload. 2) Ensure Isolate Script field is set to false for your client script. Just not an option. setValue('v_manager', parent. Alp Utku. getValue (' variables. If I want to set variables C and D from data captured in variables A and B, would a catalog client script that is on the variable set for C and D have access to A and B on the different set? Or does A, B, C, a If any of the variable value starts with "cpc" for the catalog item which has the catalog item category "aaa" , then alert message should be displayed and prevent the form submission. ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Hi, I have a catalog item variable "users" with values A or B that a user will select in a Client Script and passed via GlideAjax to a Script Include var token = new GlideAjax("SitesProjects"); token. addParam('sysparm_name', 'getModelname'); //Method name ga. Variable name: 'environment_to_enable' - we want this to populate with a list of environments that are associated with the earlier configuration items field. but what if 'u_description' is a variable? var result = current. Since the return value needs to be a string you can return a comma separated list of values then convert back to an array in the client script. Is it possible to create on onChange client script for a variable included on a Catalog Task? On a request form I have 3 variables (Assignment Group, Department, and Computer Type) which depend on each other to determine if billing is required when a request item is initially submitted. How do I set up the catalog client script? ServiceNow Learn more about ServiceNow products and solutions. I tried the following script, but could not do it. Client script is not working for it. Images and code are shared below: Code: I'm trying to write a catalog client script. when i change the value of the onchange field the catalog client script is not running but when i change the onchange variable again then the catalog client script is running again. getValue ("field_name"); Server-side gets them via ritmGlideRecord. Learning Build your skills with instructor-led and online training. If you want to determine the value before submission then have onSubmit client script. Access Extension ServiceNow Learn more about ServiceNow products and solutions. It returns the RITM variables as a String, which is a flexible format that can be used in many different ways. I created an OnChange Catalog Client Script to display a specific choice in a select box field in a catalog item when another select box variable is selected on the item. (Service catalog fields are "variables", and they are different from normal table fields). requested_for'); Note: Using the variables. The issue is when user reselects any previous variables without removing the current selected values, the variable that should have been hidden still shows. Regards. This article should assist in guidance on how to achieve that. Thanks in advance 🧡🧡. , Category, Catalog, etc) using a catalog client script? I have a scenario where I am using a variable set in quite a few of my record producers. Below is the script. Documentation Find detailed info about ServiceNow products, apps from Lookup Select Box Variable - Catalog Client Script Go to solution. Show particular field and make it mandatory if it is 'Yes' and vice-versa when it is 'No' then have onChange client script. g_service_catalog. create(); TestApps. I can't get the value of the colleague_site variable. Native g_form. Just add the field in activity log same as state field using funnel icon. Catalog Client Script: I have a client script running on a sc_task. setVisible() API is supported. Kilo Sage Options. 3) This field is not on form but from list you can make it false. giuseppefalcone. It is partially working. I am referring to line 22 on the catalog client script and 13 on the script include. I need to decide whether to show the second variable set based on the value that is entered in the first variable set. It is a reusable script include, so you can use it in multiple places in your ServiceNow instance. If you have a form field AND a variable named the same, then using the above will only get the form field whereas: g_form. Not able to Set the value in the Variable via Catalog Client Script in Developer forum 10 hours ago; Documentation Find detailed info about ServiceNow products, apps, features, and releases. Catalog Item: xxxxxx As we all know that it's always been a concern to get the display value of different fields/variables in client scripts. Hello! I want to get a question_choice (from the Multiple Choice) checked by the user on Catalog Item. getValue("VARIABLE_C"); g_form. The way I would like it to work is, on the catalog task level a user will change a variable and that variable that is changed will ServiceNow Learn more about ServiceNow However I need to get that value into another variable which is in the form as below, Variable set. getControl Client-side gets them via g_form. If you want to change the behavior of some other field(s) based on user's selection of this field i. Thats just how Multi-Row Variable Set works. If I substitute the filed for an actual office name within the script, it works, so I know the problem lies with this portion of the script. getDisplayValue(); // Convert the date to 'yyyy 1) Why you want to do this using script. nowDateTime" and the second date variable uses a GlideDateTime function to add 7 days to "today". I have two variable sets. label); Hi all, I am trying to create a catalog task from a catalog client script. With a GlideRecord, you can get the variable name from its sys_id. Intent of script is to get the value of the Review Status variable (4 choices: Under Review, Awaiting Client, Awaiting Job Builder, and Completed) and then use the selected value to set the state on the requested_item from the I have written a script but cannot get it to function, details below: Variable name: ' server_to_enable' - this populates a list of configuration items. Catalog client scripts populate the value of 6 fields . Mark as New; i've created a new catalog item to make a change department request. Of course, I can just repeat the previously used Regex within my "onChange" client script, but ideally, I thought there would be a property of the field that I could check, so I would know not to continue with my "onChange" client script if the new field value itself isn't even passing the "Validation Regex" set in place. ; Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. Only thing that works is the active field 😅 (which is not a serious option ofcourse). Giga Expert Options. I want to hide "Training Only" variable value from the Make Selection select box if Oracle is selected from the Select Subject Matter select box. g_form. getValue('mvrs_name')); g_form. Under type specifications: your reference qualifier should be, for example, type=shared or type=user (whatever you would use to filter the table with the results you need) Create a catalog client script: Name: 'show list depending on value' Type: onChange. getValue('variables. Don't know how to implement through macros. Mark as New; The sample script is below. Variable name: mailbox Documentation Find detailed info about ServiceNow products, apps, features, and releases. Regards, Swathi Hi, I am thinking of an onSubmit catalog client script that gets another value for that field from a variable of type reference. If the name is the same in both fields, the alert is triggered referring them to their manager. One is called Requestor (u_requestor) and the other is On Behalf Of (mrb_on_behalf_of) - this field can be used if someone needs to To get the date field value from the catalog form in the 'yyyy-mm-dd' (2023-09-05) format in a ServiceNow client script, you can use the following code: // Get the date field value as a GlideDateTime object var dateField = g_form. setValue(), g_form. Trying a Catalog Client Script, Catalog UI Policy, the hidden checkbox on the Variable, that all won't work. A good example of this would be the fact that when you write a catalog client script within the Multi-Row Variable set, by default the script can only access and influence variables that are included in the MRVS. u_description / This produced the result as "Sample Change Request Show only those room in a multirow variable set whose building is selected in the catalog item in Virtual Agent forum 3 weeks ago; Pre-populate Multirow Variable Set Values using Catalog Client Script based on Change of Variable in ITSM forum 11-26-2024 It is client callable, so it can be used from any client script. I have a catalog client script that is calling a script include. setReadOnly(), and g_form. Only the g_form. Which will show you value transition from old to new. ; ServiceNow Learn more about ServiceNow products and solutions. field_name (or for dynamic field name, ritmGlideRecord. var existingValue = g_form. Yes variable is visible on form while form is loading Developer Build, test, and deploy applications on the Now Platform. g_form. I've tried two onChange client scripts as seen below but didn't get any result. If you want to get them populated based on Requested for value or on change of requested for then you can write Client Script(Onchange) in Variable set itself. However, that last part (in red) isn't working. I have a catalog client script running onchange for a variable in that variable set. Hope this helps Yes, you can use the g_form. THIS CATALOG CLIENT SCRIPT WORKS FINE. eg. Below is a onSubmit catalog client script: function onSubmit() { // Get current date and time var currentDate = new Date(); // Get the input variable value (replace 'date' with the actual variable name) var inputDate = g_form. How do I get the value on the 1st choice & 2nd choice? I'm trying to pass values into the script include. Then I have another simple onChange Catalog Client Script (the applies to field is "Catalog Item"). It is a onchange based on a reference variable. getValue('variables Now I would like to pass values from each of the rows entered on the "appuser_var" mrvs variable onto a catalog item list collector variable "fetched_appuser_var". This script runs when the Employee (Reference sys_user table) changes. Please let me know if you have any further questions. Solved: Happy Christmas ServiceNow Community Can anyone point out where I am going wrong with this catalog client script:- function onChange(control, Join the Community ServiceNow Community servicenow community ServiceNow Learn more about ServiceNow products and solutions. i. check these links for help. field_name'); Will get the value of the variable To populate this value into the variable within the MRVS on every row, you could parse the JSON, then rebuild it using the existing values for the other variables, substituting emailAdd for the empty variable, but you can also do this just by manipulating the JSON string, so in this same script, I have a list collector variable on catalog item and users are selecting ServiceNow Learn more about ServiceNow products You can split it and store it in an array and then loop through the array to get the individual values. So you only need to get a variable from an RITM record if you haven't included it on this Catalog Task. parent. Trying to use the Text value from a variables choice, chosen on a service catalog form, in a Catalog Client Script and getting nowhere. Multi-Row Variable Sets: How to get or set values for variables outside of the MRVS (Native UI or Se Accessing other form variables from inside multi-row variable pop-up Hi Shreya, It depends on the requirement. getDisplayValue() for client script / Want to add variables of RITM table of catalog item in a custom table by using variable editor in ITSM forum yesterday; Client script from catalog task lookup to variables in RITM in Virtual Agent forum yesterday; How to add variables on the catalog task list view in ITSM forum Thursday You can first read value of the variable C before setting new value and then set both old and new value in the variable by concatenating both the values. My catalog item has 3 variables (type: reference): user_to_move, I've created a Catalog Client Script, but nothing change. Servicenow - Using a variable in a Service Catalog client script variable query and assignment Go to Also, I'm just starting to learn the ServiceNow scripting side, so please forgive my ignorance if I var emp = g_form. Based on the info in the docs, setting the value is not supported in client-scripts for this variable type: The g_form. When choices are shown they are not in the order specified in the script or in the variable. When I select Oracle, it hides "Training Only" but it also hides it when I select any of the other select box variable value Hello, I have record producer with 2 variable sets. GlideAjax: Make a server side script include method call using GlideAjax. I have a catalog variable set script that sets the requested for onLoad - this varaiable set is used on many catalog items, but for this use case the catalog item is "Other Services". I fixed it sorry guys - it was because I wasnt setting variable name in the client script correctly! See demos and learn more about the Xanadu release , our biggest AI release yet. The variables are associated either to a catalog item or to a variable set. But based on users company I need to show only few model from available list. getDisplayValue() on the sys_id but it just shows up blank on the form. If I said catalog variable's default value is an empty. put the name of your In this article, we're going to learn how to create our own custom scripted REST API, which we'll use for our demo project: Retrieving the service catalog variables associated with a given RITM, for reporting in an external There are use cases where we need to acquire the value and label for multiple choice type of variables in the Service Catalog. Hi there, In a catalog item, I have a variable reference field called requested_for. i created a catalog item (Device req) & created Requested for filed as (username). Tera Contributor Options. please help me to resolve this. I have tried a few catalog client scripts but none of them are working for me, upon searching i found that you have to use a callback function in the portal, but this callback function is Script to pull variable from selected catalog item in ITSM forum yesterday; Catalogue Client Script on select box variables in ITSM forum Thursday; can i write onchange client script on single row variable for MRVS in ITSM forum Monday; Reference Filed is not parsing the whole List Collector variable value in reference qualifier Hi, I have a requirement to populate a variable in drop down list in catalog item based on other variable features. I have an Interaction form, and I want to order the "Other Services" from the Interaction form using the "Create Request" UI Action button. Is there an option to get the display value, something like g_form. Requested for auto fills when the submitter opens the catalog item. Servicenow onSubmit Client Script. We are building templates of what should be set to true for each employee based on their position. addParam('syspa If you want to get the variable value set by user : script include : current. addParam("sysparm_users", users); var user The client script is onload type client script. getValue() in catalog client script, i get the value instead of display value. Please note: The APIs below are intended for scoped applications and may behave differently . Please like or mark correct/Helpful based on the impact of the response. ljschwaberow. email id will fill automatically in Email field. Those defaulted 'true' check boxes we are wanting to highlight. If i use g_form. ; Support Manage your instances, access The script include returns the sys_id of the new record, and the client script is supposed to set an existing variable to that value. I am trying to add a condition to get the value of the "colleague_site" variable to hide the "colleague_type_hospital" variable based on the value. Using an onChange script, the employee type does not populate unless the requested for is changed. Best way is "Include none" in that variable and write script according to your requirement. (email back end value is "email") pls guide me how to achieve these through catalog client script . Use this method when an MRVS modal is open for Here we have to use the OnLoad Catalog client script in MRVS as below. To control catalog item variables in a UI script, you can use the g_form. function onLoad() { //Type appropriate comment here, and begin script below multiquestion1 //get field value of the variable in catalog item var getValueQue1 = g_service_catalog. Then populate variables on the catalog based on that record . getValue. Update your script as below and it should work: function onChange(control, oldValue, newValue, isLoading, isTemplate) You have to use the on change Catalog client scripts on variable variable_1. 1st choice is Mac and 2nd choice is PC. These variables are in variable set , so i do not want to use reference qualifier. 3: Since the catalog client script and script include use parameters, they can be re-used in every instance of this solution. If you auto-populate Requested for then you can get other fields populated to. On the form we have two reference fields to the sys_user table. One has variables A and B, and the other has variables C and D. Below is the onChange catalog client script which I wrote. How to get the value of a field on a current record using the 'current' keyword if the field name is a variable? Ex: current. Here is the script: Hello Here's how you can modify your script to format a date in 'yyyy-mm-dd' format within a client-side script: // Get the date field value as a string var dateValue = g_form. Thanks, Ashutosh Solved: How can we fetch the value of a variable from a normal and use it inside through catalog client script. function onChange(control, oldValue, newValue, isLoading) ServiceNow Learn more about ServiceNow My approach to these requirements was to create 4 onChange Catalog Client scripts that fire when the user changes the Type field : Clear (order of 5) Add (order of 10000) Change (order of 11000) Delete (order of 12000) I only have these 4 scripts, one variable set (order values fall between 5 and 10000 Here is my form: 2 fields shown are in a variable set. For the latter, you can simply select the other variable you want to pull from, then select the value you want to set for the specific variable you're setting it on. 1. So that I can help further. Please see the client script below, and I was alerting the response just to check the output. In my example image the Catalog Task form "Variables" contain four variables. Column A | Column B. But for Option A , I You didn't specify the context of your script that needs the variable values. parent What you are describing is indeed how Multi-Row Variable Set works. 0 Documentation Find detailed info about ServiceNow products, apps, features, to actually retrieve your request type variable value. var mvrsvalues= JSON. Would it be jQuery('input[type I am using an onLoad Client Script to hide a Variable on a Catalog Task based on value of another variable. Hi, I am trying to create a Client Script for a Catalog Item where a Select Box choices are dependent on selection of other Select box options. e. When I test this script in the Service Catalog, the alert returns null, and the "accounts' field doesn't get displayed. If you go to the REST API explorer in ServiceNow, notice the field "sysparm_fields". //"variables_name" contains variables Loading Loading Hello Steven, You can write an OnChange catalog client script on variable question 1 and set the value of question 2 as below. I would like to query the u_earb table to find the record that matches that sys_id . 2. Solved: Hi All, I have written a catalog client script to hide the sections and it is working fine but the script is not that efficient. On the client side, you are also able to get variable values like: g_form. _ Just to clarify, variables don't exist on either the RITM or Catalog Task records, but are accessible to each via the variables object. Something like so: var TestApps = Class. ; Store Download certified apps and integrations that complement ServiceNow. Documentation Find detailed info about ServiceNow products, apps, features, and releases. That piece seems to be working. parse(g_form. there are some limitations even if you write onChange client script on variable within MRVS; you have issue accessing the variable outside the MRVS. How can I control the display order? Hi @Allen A I have same requirement where using GlideAjax in client script to get values . Your Lookup Value Field on 2 should be Child instead of Parent. This reference lists available classes and methods along with parameters, descriptions, and examples to make extending the ServiceNow platform easier. In my client script I am comparing 2 fields. For ex: Below client script will give you the List collector selected values as soon as you select requested_for and contact_number are both variables in the variable set. u_description returns the description of the current record, say from a Change Request. below code works only in native ui when we use 'try it' but not from sp portal . You can get the display value via one of the following approaches. To keep the question simple - how to retrieve value of the catalog item variable displayed on the Catalog Task form's "Variables" section. Catalog Client Script on your variable 'a', which automatically set the value for your variable b same as variable a value. Once that is done, your Client script on the sc_task table, not a Catalog Client Script in the Catalog Item, would look more like this: How do I clear a variable value using an onLoad Client Script? The catalog item auto fills a variable (employee type) based on the requested for. Catalog UI Policy hiding variables: Catalog UI Policy to show variables: By passing parameters in through the catalog item URL you can use an ‘onLoad’ catalog client script (set against the item or a variable set) to pull those parameters out and populate them into your catalog item variables like this I have a catalog item that I'm trying to restrict users from submitting if the request is for themselves. Since you need this value, an easy way to accomplish this Column in Multi row variable set returning null despite the related field not being selected in Developer forum 6 hours ago; UI Action workspace script - how to get values from variable fields on workspace form in Developer forum 7 hours ago; Client scripts and UI policies are not executing on TEST and Stage instances. If you try to use a standard method and call a variable that is outside of the MRVS, you get no results. getValue('v_manager') + ' Bob'); For the Service Portal method to work, you also need this onLoad On load , I am able to get the sys_id that was passed through the URL and I've set this value to a field called project. Getting the message when saving: This catalog client script is not VA supported due to the presence of the following variables in the script: g_user. ServiceNow Learn more about ServiceNow products and solutions. When the 'asa_gateway_label' field I am trying to auto populate 3 single line text variables(RAM,CPU,Storage) with default values based on another variable "Server type"(type-choice) on the catalog form. This script would use GlideAjax to call a Script Include, passing in the newValue. Hi, On a requested item form, we have a select box variable. How to achieve this. I created a custom field on the request item table, if this value is true I would like the catalog item to show these varia edit: I fixed it sorry guys - it was because I wasnt setting variable name in the client script correctly! Hi guys, I have a catalog Item which I have built a script to: The script listens for changes in the 'asa_gateway_label' field. I'm using Order Guide, so I have to pick this value from each card. setValue() method to set the value of a variable. Did you realize, that when making variables conditionally hidden, poss For example, I constructed an onLoad client script to pass some static sys_ids of devices as an array of objects, similar to how we would retrieve values from multi-row variable sets (MRVs). When the Add or Edit Rows MRVS window opens, the value of the catalog item variable is stored in the session data with the variable name, then the reference qualifier can retrieve the session data. It is auto-populated by "javascript:gs. The idea is to generate a text box string based on the values the user is filling out on the form that they can view and modify, if needed. ServiceNow provides client-side JavaScript APIs allowing all of you to control aspects of how ServiceNow is displayed and functions within the web browser. The name could change but the sys_id will remain unchanged. This reference lists available classes and methods along with parameters, descriptions, and examples to make controlling the end user experience easier. You can customize this script to match your specific catalog item and field names: Trying a client script on the variable set is working for OOB title, but now for a field we created: "Buildings" u_buildings. How do I get these values with server script/client script from Catalog Items's variable choice list so they can be set to each (4) option in the Join the Community ServiceNow Community servicenow community Hi Jeff, You can write a Glideajax in the onchange client script and get the model name from script include and use it in the script: catalog client script: var ga = new GlideAjax('catalogutilAjax'); //Script include name ga. Client Script to get ALL Catalog Variable values Go to solution. I have confirmed that the script include is working as expected and returning the correct sys_id. Please assist. function onChange(control, oldValue, newValue, isLoading) Catalog Client Script - Auto-fill value Go to solution. Example 2. getValue('variable_name'); See demos and learn more about the Xanadu release , our biggest AI release yet. Conclusion. Solved: I want to check if the variable value is selected as 'yes' or 'No'. sohdb kvjb hik yvwm ejmgp amrg gligb ajahtde wouau ckj